Pick-Up Policy

Dear Parents and Guardians,

At Mighty Moose Learning Centre, we are committed to providing a safe and nurturing environment for your children. To ensure the smooth operation of our programs and the safety of all students, we have established the following pick-up policy. We kindly ask for your cooperation in adhering to these guidelines.

Pick-Up Person

If you or an authorized listed person cannot pick up your child, you must contact us by email at info@mightymoose.ca to authorize an alternate person to pick up your child before the class ends. The alternate person must bring a government-issued photo ID. Your child will not be released to anyone not authorized.

Pick-Up Times:

  • Please ensure that your child is picked up within 5 minutes after class ends.

Late Pick-Up Fee

If a child is not picked up by the designated pick-up time, a late fee of $10 will be charged for every 10-minute block or part thereof. This fee must be paid before the next school day.

Contact Us

In the event that you are running late, please contact our staff as soon as possible by email (info@mightymoose.ca) to inform us of your estimated arrival time. Our primary concern is the safety and well-being of your child.

Emergency Contact Procedure

If a child is not picked up by the designated time and we have not been contacted by a parent or guardian, our staff will follow this procedure:

  1. Attempt to contact the parents or guardians by phone.
  2. If parents or guardians cannot be reached, we will contact the emergency contact in your child's record.
  3. If we are unable to reach anyone within 1 hour after class ends, we will contact the Ministry of Children and Family Development to come and pick up your child.

Your Cooperation

We understand that delays can happen and appreciate your cooperation and understanding in these matters. Our priority is to ensure that all children are safe and well-cared for at all times.

If you have any questions or concerns regarding this policy, please do not hesitate to reach out to us. Thank you for your continued support and collaboration.